Privacy Policy

Effective Date: February 20, 2026

At Atelier Trouvé (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our site or make a purchase, we may collect the following information:

Personal Information

• Name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely through third-party providers)

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on site
• Referring website

We may collect this information through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Communicate with you regarding purchases
• Respond to customer service inquiries
• Provide additional product details upon request
• Improve website functionality and user experience
• Send marketing communications (if you opt in)
• Prevent fraud and unauthorized transactions

Third-Party Services

We use trusted third-party service providers to operate our business. These may include:

• Ecommerce platform providers
• Payment processors
• Shipping carriers
• Email marketing platforms
• Analytics providers
• Social media platforms

These providers have access only to the information necessary to perform their services and are obligated to protect your data.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve site functionality
• Analyze traffic and behavior
• Personalize user experience
• Support advertising and marketing efforts

You may disable cookies through your browser settings; however, this may affect site functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Payment information is processed securely through third-party providers and is not stored directly on our servers.

However, no method of transmission over the Internet is 100% secure. By using our site, you acknowledge this risk.

Communications

If you contact us via:

• On-site chat

• Direct message on TikTok (@ateliertrouve)

• Email at lexieschmitt@ateliertrouve.shop

We may retain communication records for customer service and transaction documentation purposes.

Your Rights

You may:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)

To make a request, contact us at:

lexieschmitt@ateliertrouve.shop

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Atelier Trouvé

Email: lexieschmitt@ateliertrouve.shop